Contact turntall.com at info@turntall.com for product questions, accessibility feedback, privacy questions, bug reports, or responsible technical reports. There is no account dashboard or support portal because the browser editor does not require an account.
What to include
For a product or compatibility problem, describe what you were trying to do, the version of desktop Google Chrome you used, the source container or extension, and the point where the workflow stopped. A short description of any visible error is useful. Please do not attach private source videos unless you have first agreed on a safe and necessary way to share a minimal reproduction.
For a tracking issue, explain whether the subject moved quickly, left the frame, became hidden, or crossed a scene change. For an export issue, include the selected output options, approximate clip duration, and whether the source had audio. These details help reproduce the behavior without requiring access to personal footage.
Privacy when contacting us
Sending email moves the information in your message through your email provider and the recipient’s email service. Share only the details needed to answer the question. The editor itself continues to process selected videos locally and does not upload them to turntall.com. See the privacy page for the boundary between local video processing and ordinary website or email network traffic.
turntall.com is a focused browser editor, not an emergency service or a storage provider. Keep an original copy of every source and exported file.